Warranties - Leslie's Help Center
Help Center
Product & Manufacturer Warranties
While Leslie's offers extended warranties for certain products, many of our equipment products have their own manufacturer warranties.
Leslie's Equipment Protection Plan
No One Protects You Like Leslie's
Rewards Members Get Free Extended Warranties Up To 6 Years
Only Leslie’s offers the exclusive Equipment Protection plan for our loyal Pool Perks Rewards Members. This free benefit provides up to a 6-Year extended warranty on select equipment and we guarantee parts availability for 10 years.
For more information on Leslie's Equipment Protection Plan and eligible equipment, click here for our PDF guide!
Hayward Manufacturer's Warranties
For residents of Arizona, Arkansas, California, Colorado, Florida, Hawaii, Idaho, Louisiana, Mississippi, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, Washington: Click here to view Hayward's full product warranty information, including specific details, exclusions & limitations.
For residents of Alabama, Alaska, Connecticut, Delaware, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusettes, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, Wyoming: Click here to view Hayward's full product warranty information, including specific details, exclusions & limitations.
For Open Line (Internet) Product: Click here
Jandy Manufacturer's Warranties
Click here to view Jandy's full product warranty information, including specific details, exclusions & limitations.
Variable speed pumps
- 3 Year Warranty
- Requires Professional Installation
JXi™ Heaters
- 1 Year Warranty
- Requires Professional Installation
Heat Exchangers on JXi Gas Heaters with factory-installed VersaFlo™ Integrated Bypass
- 5 Year Warranty
- Requires Professional Installation
Heat Pumps
- 2 Year Warranty
- Requires Professional Installation
Heat Pump Compressors & Heat Exchangers
- 5 Year Warranty
- Requires Professional Installation
Nicheless Underwater Lights
- 3 Year Warranty
- Requires Professional Installation
Complete Electronic Salt water Chlorine Systems (controller and cell purchased and installed together)
- 3 Year Warranty
- Requires Professional Installation
Never Lube® valves made from CPVC
- Lifetime Warranty
- Requires Professional Installation
Never Lube® valves made from PVC
- 1 Year Warranty
- Requires Professional Installation
Replacement Products or Parts Provided at No Charge
- Warranted only until the original finished good’s warranty has expired
- Requires Professional Installation
Purchased Replacement Parts
- 90 Day Warranty
- Requires Professional Installation
Maintenance Tools
- 90 Day Warranty
- Requires Professional Installation
Pentair Manufacturer's Warranties
Click here to view Pentair's full product warranty information, including specific details, exclusions & limitations.
Polaris Manufacturer's Warranties
Click here to view Polaris' full product warranty information, including specific details, exclusions & limitations.
Polaris 65, 165, 200, 360, 380 & Turbo Turtle
- 1 Year Manufacturer Warranty
Polaris P38, P39, PB4SQ & Quattro P40
- 1 Year Manufacturer Warranty
- 1 Year In-Store Extended Warranty
Polaris P825, P9450 Sport & P9550 Sport
- 2 Year Manufacturer Warranty
Polaris VRX iQ+ & P965 iQ
- 2 Year Manufacturer Warranty
- 1 Year In-Store Extended Warranty
Zodiac Manufacturer's Warranties
Click here to view Zodiac's full product warranty information, including specific details, exclusions & limitations.
Zodiac MX6 & MX8
- 1 Year Manufacturer Warranty
Zodiac MX8 Elite
- 1 Year Manufacturer Warranty
- 1 Year In-Store Extended Warranty
Raypak Manufacturer's Warranties
Click here to view Raypak's full product warranty information, including specific details, exclusions & limitations.
E3T 0005, 0011, 0018, and 0027
- 90 Day Warranty
- 1 Year Extended Warranty
Above Ground 106 and 156
- 90 Day Warranty
- 2 Year Extended Warranty
ATM 206, 266, 336, and 406
- 90 Day Warranty
- 2 Year Extended Warranty
Low Nox 207, 267, 337, and 407
- 90 Day Warranty
- 2 Year Extended Warranty
Pro 268 and 408
- 90 Day Warranty
- 3 Year Extended Warranty
X94 Pro 410
- 90 Day Warranty
- 3 Year Extended Warranty
Compact Series 2450, 3450, 4450, and 5450
- 90 Day Warranty
- 2/7 Year Extended Warranty
Classic Series 5450, 6450, and 8450
- 90 Day Warranty
- 2/7 Year Extended Warranty
Pro 9350 and 10353
- 90 Day Warranty
- 2/7 Year Extended Warranty
Crosswind 30-I, 40-I, 50-I, and 65-I
- 90 Day Warranty
- 1/7 Year Extended Warranty
RPSF14 thru RPSF28, RPSFP16 thru RPSFP211, RPAGP75 thru RPAGP152, RPCFP50 thru RPCGP202, and RPVSP1
- 90 Day Warranty
- 1 Year Extended Warranty
Raytherm 514, 624, 724, 824, 926, 1083, 1178, 962, 1125, 1223, 1287, 1414, 1571, 1758, 1336, 1468, 1631, 1826, 2100, 2500, 3001, 3500, 4001
- 1 Year Warranty
- 1 Year Extended Warranty
Hi Delta 502, 652, 752, 902, 992, 1262, 1532, 1802, 2002, 2342
- 1 Year Warranty
- 1 Year Extended Warranty
MVB 504, 754, 1104, 1504, 2004
- 1 Year Warranty
- 1 Year Extended Warranty
Xtherm 1005, 1505, 2005, 2505, 3005, 3505, 4005
- 1 Year Warranty
- 1 Year Extended Warranty
Waterway Manufacturer's Warranties
Click here to view Waterway's full product warranty information, including specific details, exclusions & limitations.
Products Included
- Crystal Water Filters
- Champion Pumps
- SVL Pumps
- IG Variable Speed Pumps
2 Year Manufacturer Warranty
- All Variable Speed Pumps (In-Ground and Above Ground)
- Oasis Controllers
1 Year Manufacturer Warranty
- All Single Speed Pumps
- All Filters (Cartridge, D.E., and Sand)
- All Spa Pumps
- All Booster Pumps and Blowers
- Neo Controllers
Custom Spa Covers
We warrant our insulating covers to the original purchaser, to be free from defects in material and workmanship, under normal usage, for the listed period from the date of delivery to the original consumer. We honor the manufacture warranty only. The manufacturer warranty does not cover damages caused by animals, fire, vandalism, excessive chemicals, improper installation and strain, abuse or abrasion, acts of God or use for purposes other than that for which the cover was designed. Ordinary wear and tear, de-lamination and seam splitting due to improper handling are not considered to be a defect in workmanship or material. Foam cores are covered for the following time period: 1lb foam = 1 year; 1.5lb foam = 3 years and 2lb foam = 3 years. Vinyl is warrantied for 3 years from the date of delivery. Warranty of vinyl and foam cores is void if any holes have been found to puncture or penetrate either the outer covering or inner seal including but not limited to Hot Springs Mounting Plates. Any expressed or implied warranty is limited in duration to the period stated above from the date of delivery to the original purchaser-consumer. Seller shall not be liable for any incidental or consequential damages. Any insulating cover deemed by us to have failed due to defects in materials or workmanship within the period stated above from date of purchase will be repaired or replaced, at our option, without charge for materials or labor. The manufacturer will ship the repaired vinyl or foam to the buyer free of charge for the first year of ownership. Warranty of foam cores is void if any holes have been found to puncture or penetrate either the outer covering or inner seal.
Warranty does NOT cover improper use or any of the following:
- Insulating cover has been subjected to alteration, misuse, abuse, or if any repairs on the cover are attempted by anyone other than our authorized representatives, unless express written approval is given.
- Foam breakage or tearing of vinyl (this cover is not intended to be walked, stood, or sat upon, or any excessive weight caused by rain, water, snow, animals, or any other acts of God.
- Damage due to excessive chemicals in the water or contact with other chemicals on the cover material (this includes the use of Armorall).
- Fading of vinyl and thread is not considered a defect and will naturally occur due to normal chemical maintenance, exposure to the elements and aging.
- Torn handles due to use of excessive force (handles are for the sole purpose of opening and closing covers only, and NOT intended to be used to carry or remove cover from the spa/hot tub.
- Scuffing & Chafing or wearing holes in cover by dragging or storing/leaning against sharp objects.
- Damage caused by improper installation, or during transportation from the dealer to purchaser.
- Any damage resulting from any misuse, abuse, negligence, acts of God, accident or alteration, (i.e. cover lifts, animals and excessive weight or wind).
Contact Leslie's to obtain instructions on where to present the defective or failed cover along with a copy of the original bill of sale showing date of purchase, and a photo or photos clearly showing the claimed defect. No returns will be accepted without a prior issued "returned goods authorization". Manufacturer will repair or replace at the manufacturer's discretion any defects, if upon inspection by the manufacturer, it is determined to be covered by the warranty. Manufacturer will pay for the shipping of vinyl, foam or other parts as necessary to the customer during the first year of the warranty. Should it be necessary, purchaser is responsible for shipping their vinyl encasement back to the Manufacturer. Implied Warranties: The only express warranties are set herein and any implied warranties, including the implied warranties of merchantability and fitness for a particular purchase, are limited in duration to that of the expresses warranties. This warranty does not cover consequential damages or incidental damages including damage to property or injury arising for the use or inability to use this product. Some states do not allow the exclusion or limitation of consequential of incidental damages, so the above limitation may not apply to you.
Do Not walk, sit, stand, or play on the cover, never swim or play under the cover.
Splash Manufacturer's Warranties
81422 - Generic Salt Cell IC40
- 1 Year Warranty
- 7,000 hours