Service Exclusions

Service Restrictions by Region

The following locations and service types cannot be scheduled through Leslie's.

Review carefully before confirming any appointment. Customers in restricted areas must use licensed third-party providers for affected services.

Leslie's can only schedule for the homeowner directly. Homeowner Associations, Realtors, long-term AirBNB hosts, or any other third party's can't schedule services through Leslie's

All Services Unavailable

The following areas have no service availability:

El Paso, TX Louisiana Alaska Arkansas Colorado Hawaii Idaho Iowa Maine Michigan Minnesota Mississippi Montana Nebraska New Mexico North Dakota Oregon South Dakota Utah Vermont Washington West Virginia Wisconsin Wyoming

Partial Restrictions by Region

North Carolina

  • No electrical work (repairs or installs) due to state regulations on pool equipment
  • No heater installs due to licensing issues

Customer is responsible for hiring a licensed electrician for all electrical hook-ups.

New Jersey

  • No new heater installs — replacement is okay but requires a site evaluation first
  • No handrail installs

Chicago, IL

  • No commercial property services

Virginia

  • No new or replacement heaters

Florida

  • Cannot connect or disconnect gas lines for heater installations

California

  • No longer servicing 1 HP single-speed pumps — must be 2-speed or variable speed

Booster pumps are still allowed.


Leslie's Pool Supplies Service & Repair.
*Pricing, promotions and product availability may vary based on location and at lesliespool.com. Pricing and offers are subject to change. Freight charges may apply on oversized products. Shipping charges may apply on select products such as sand and salt. Discounts do not apply toward shipping, handling and freight fees, taxes, the purchase of select items, or previously purchased merchandise. For more details on our price match promise visit: Help Price Match.

**OFFER VALID ONLINE AND INSTORE. Limits and restrictions apply. Offer excludes all products from Hayward, Maytronics, Pentair, Pleatco, Raypak, Zodiac/Polaris, service labor, gift certificates, custom covers, custom liners, AccuBlue Home, AccuBlue Home Accessories, AccuBlue Home Membership, and other select products from select manufactures. See MAP Terms and Conditions. Offers governed by Leslie’s T&C at Terms and Conditions - Leslie's Help Center. Offer cannot be combined with any other offers.

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